WPCloudDeploy Documentation

App Summary and Server Action Column Messages

We show a variety of warning messages in the SERVER ACTIONS column in the server list and the APP SUMMARY column in the app/site list as needed. Most are simple messages when an action is in progress.

But, if an action or operation seems “stuck”, you can take steps to clear the messages and retry the action.

Message: Action: fetch-logs-from-server

When a long running operation such as cloning a site or installing a new package is started, you will see this message.

If, after a while (say, 60 mins or more), the operation seems stuck and this message still appears, you can resolve it as follows:

  • Navigate to the TOOLS tab for the site
  • Scroll down to the CLEAR BACKGROUND PROCESSES section
  • Click the CLEAR button

If that does not resolve the issue:

  • Make sure no other operations are running in WPCD
  • Navigate to the WPCloudDeploySettings screen
  • Click on the TOOLS tab
  • Scroll down to the CLEAN UP APPLICATIONS section (usually the first section on the screen)
  • Click the CLEAN UP APPS button.

Message: Status: in-progress

When a long running operation such as cloning a site or installing a new package is started, you will see this message, usually appearing in conjunction with the Action: fetch-logs-from-server message.

Follow the instructions above for the Action: fetch-logs-from-server message.

 

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