New tenants are created from a versioned site. They are not created from the template.
Templates → Version → Tenant
Local Dev → Templates → Version → Tenant
You use your template as your development site. When you’re satisfied with it you create a version. Tenants are created from a particular version.
There are three methods you can use to create a tenant:
This is the most straight-forward way to create a tenant. Just go through the normal checkout process.
Cloning a site means that the initial clone lives on the same server as the versioned site (which generally is the same as the Template server as well.)
(Optional) Copy Clone To New Server
Next you need to decide if you want the cloned site to continue to live on the same server as the versioned site or push it to a different server.
If you push it to a different server, you also need to make sure that the target server has already received copies of the versioned sites (see the PUSH VERSIONS TO REMOTE SERVER section on the MULTI-TENANT tab of the template site).
To push the clone to a different server, use the options under the COPY TO SERVER tab for the new clone. Then you can delete the original clone from the template server. Don’t forget to change your DNS to point to your new server IP.
Finally, once the clone is where you need it to be, navigate to the MULTI-TENANT tab (of the cloned site) and use the CONVERT button to make it a tenant.
You can take an existing site and convert it to a tenant. It is rare that you would need to do this.
With this process you lose all data in the database for the existing site.
The only thing that remains is the use of the domain and, in some cases, the files in the UPLOADS folder and some non-standard folders in wp-content.
There are two steps to this process:
The full sequence of steps are as follows:
With this process you might be missing some content from the wp-config.php file. This is because we do not copy the wp-config.php file when we use the COPY TO EXISTING SITE function.